or too small
Our dedicated support Ninjas have a desire to resolve IT related issues no matter how big or small they may seem. We ensure that your IT Infrastructure runs as smoothly and efficiently as possible. Our highly qualified Support Ninjas provide seamless IT support for Businesses from small to medium sized and ranging from transport to Science and even Farming. We also assist home users and home offices with on-site and remote support. We provide a vast range of services from network architecture design to managed services, cloud and voice. We offer remote monitoring SLAs, providing remote and telephonic support. Reduce your hiring costs on dedicated technicians and let us focus on hiring staff that handles the core functions of your business that are always focused on the latest technologies.
and so much more
a more hands-on approach
When a problem requires that hands on approach, we will send out a Friendly and Skilled Ninja to assist on-site. They will do everything possible to resolve the issue as quickly as possible and assist where ever else they can to bring any crisis to an end and get business back up and running. Our Ninjas are proud of what they do and this shows in their work. They assist with everything that is needed and more. While our Ninja is on-site, we will also have one of our Helpdesk Ninjas remote in to assist so that we can monitor whether everything is working properly to ensure that the problem gets resolved. Our Ninjas have constant training and education so that we can make sure that we will always be on track and up to date with the latest in technologies and programs.
get you back on track
When calling into our dedicated helpdesk and speaking to one of our Support Ninjas, they are always friendly and willing to assist remotely, no matter the urgency or problem. Our remote support is the quickest way to getting your problems resolved. We do this via TeamViewer, SceenConnect, AnyDesk or Telephonically. Our Friendly Ninjas will take the opportunity to get all the problems resolved in the quickest time possible to get you back up and running as soon as we can. We are skilled and are using that skill to your advantage.
Depending on the issue, we will be able to tell you telephonically how to resolve the issue or log in remotely to assist and resolve the issue if it is needed. We will remote into your desktop or laptop and work on resolving the issue as quickly as possible. If we find that the issue cannot be resolved remotely, we would then look into sending one of our Skilled Ninjas directly to you to resolve the issue.
when to recieve our support
Choose between Time and Materials (Call out Support), Block Hours, Managed Services or Fixed Fee Support - You always have the choice of what would suit your business best.
From us per month.
In 15 minute increments.
8 by 5 Monitoring.
On-site and remote support.
day or night
than just support.
We do not only offer simple support. We also specialize in assisting with Preventative maintenance, Desktop support & repairs, HDD reporting & recovery, Insurance damage reports and Server support & repairs, some of which is on-site help.