Remote & On-site Support

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IT Support That's Always There When You Need It

From quick remote fixes to on-site emergencies, our support ninjas solve problems fast. When technology fails, every minute counts, and whether it’s a simple password reset or a server crash, our team responds quickly with the expertise needed to get your business running again.

Support Coverage Includes

Our support coverage includes a wide range of operating systems such as all versions of Windows, Mac OS, mobile devices (iOS and Android), and Linux systems. We also provide assistance with business applications including the Microsoft Office suite, Sage VIP and Pastel, SARS eFiling, industry-specific software, and cloud applications. On the hardware side, our support extends to printers and scanners, network equipment, computers and servers, mobile devices, and other peripherals.

How We Support You

Remote Support (Fastest)

TeamViewer access, AnyDesk connections, phone guidance, average resolution: 15 minutes.

On-site Support

Same-day response (critical issues), next-day for standard requests, Johannesburg metro coverage, Pretoria support available.

Common Issues We Solve

“My email isn’t working,” “I can’t print,” “The internet is slow,” “I think I have a virus,” “My computer won’t start,” “I accidentally deleted important files”.

Support Plans

Pay-as-you-go – for occasional needs, Block Hours – pre-purchase support time, Unlimited Plans – fixed monthly cost, unlimited peace of mind.

Need IT Support Services?

Contact IT Support

Our local Johannesburg team brings over 16 years of experience, handles problems of any size, provides clear communication, and offers fixed pricing options.

Call us

+27 10 025 2484

Email us

info@bahatigroup.com

Message us

+27 74 500 1941